These Terms of Service (“Terms”) govern your use of WHO Agency’s website and services. By engaging with us, you agree to these Terms.

1. Services

WHO Agency provides Meta Advertising, Email Marketing, Strategy consulting, and related marketing services. Specific deliverables and timelines are outlined in separate agreements or proposals.

2. Eligibility

By using our services, you confirm that you:

• Are at least 18 years old.

• Have the authority to act on behalf of the business/brand you represent.

3. Payment & Fees

• Fees, retainers, or project costs are outlined in proposals or invoices.

• Payments must be made in accordance with the agreed terms.

• Late payments may incur fees or suspension of services.

4. Client Responsibilities

• Provide accurate, timely information and access required for services.

• Obtain necessary rights for content, images, or data shared with WHO Agency.

• Comply with all applicable advertising and data laws.

5. Intellectual Property

• WHO Agency retains ownership of proprietary methods, templates, or materials developed during the engagement.

• Final creative assets delivered under contract may be used by the client for their business purposes.

6. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without consent, except as required by law.

7. Limitation of Liability

• WHO Agency is not liable for indirect, incidental, or consequential damages.

• We do not guarantee specific outcomes (e.g., sales volume, leads) as results depend on market conditions, budget, and execution.

8. Termination

Either party may terminate services with written notice, subject to any minimum term or notice period outlined in agreements.

9. Governing Law

These Terms are governed by the laws of [insert your region, e.g., Queensland, Australia].

10. Contact

For questions regarding these Terms:
📧 hello@whoagency.com.au