At WHO Agency, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

• Personal Information: Name, email address, business/brand details, website/Instagram handle, and any information you provide via forms or email.

• Usage Data: IP address, browser type, device information, and analytics data to improve our site and services.

• Marketing Data: Interactions with emails, ads, or campaigns we run for or with you.

2. How We Use Your Information

• To provide and improve our services (Meta Ads, Email Marketing, Strategy, etc.).

• To respond to enquiries and deliver requested information.

• To manage waitlists, contact forms, or onboarding processes.

• To send marketing communications where you have opted-in.

• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent personal information. We may share data with:

• Service providers (e.g., hosting, email marketing, analytics).

• Legal authorities if required by law.

• Contractors or consultants engaged to deliver our services.

4. Data Storage & Security

We take reasonable measures to protect personal data. However, no system is 100% secure. By providing information, you acknowledge and accept these risks.

5. Your Rights

• Request access to the personal data we hold.

• Request correction or deletion of your data.

• Opt out of marketing at any time.

6. Cookies & Tracking

Our website may use cookies and pixels (e.g., Meta Pixel, GA4) for analytics and advertising purposes. You can manage cookies through your browser settings.

7. Contact Us

For privacy-related questions, contact:
hello@whoagency.com.au